Privacy Policy

HVAC Test Prep ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services located at hvactestprep.ca.

By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information:

a. Personal Information

• Name and email address provided during account registration.
• We do not collect or store payment information; payments are handled by Stripe.

b. Usage and Analytics Data

• Pages visited, time spent, and actions taken are tracked via Google Analytics to improve our service.

c. Practice Exam Data

• Your responses, scores, and test activity are stored anonymously for progress tracking and analytics.

d. Cookies

• Cookies are used to maintain your session and analyze performance. You can disable cookies in your browser settings.

2. How We Use Your Information

We use collected information to:

• Provide access to our practice exams.
• Track and save your test progress.
• Analyze performance and improve our services.
• Send transactional or administrative emails (via Resend).
• Notify you about changes to the platform or your account.

3. How We Share Information

We do not sell your personal data.

We share data with third-party service providers solely for delivering the service:

• Stripe (payment processing)
• Supabase (data storage)
• Google Analytics (site analytics)
• Resend (transactional email delivery)
• Vercel (website hosting)

We may disclose information:

• If required by law or government request.
• If we undergo a business transfer or acquisition (your data would be protected under this policy or a successor policy).

4. Your Data Rights

You have the right to:

• Access or delete your account and associated data.
• Opt out of non-essential emails.
• Contact us for data-related concerns via our reporting tools.

We do not currently fall under the GDPR or CCPA, but we voluntarily honor core user rights to transparency and deletion where feasible.

5. Data Retention

We retain account and test data for the duration of your subscription (12 months from activation) unless you request deletion earlier.

6. Security

We implement industry-standard safeguards to protect your information:

• All data is encrypted in transit (HTTPS).
• Passwords are stored securely using modern cryptographic methods.
• Supabase database access is strictly permission-controlled.

7. International Transfers

Our service infrastructure may store or process your data outside of Canada (e.g., the U.S.), subject to protective measures under our service providers' data agreements.

8. Children's Privacy

HVAC Test Prep is not intended for users under the age of 18. We do not knowingly collect personal data from children.

9. Policy Updates

We may update this policy. If we do, you will be notified via email or an in-app message. Continued use of the service constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us using our reporting tools